Privacy Policy

Effective Date: July 12, 2024 

This Privacy Notice ("Notice") applies to information we collect about you when you use our website at www.softwarediscountusa.com (the "Site"), our products, including our customer platform ("Platform") and integrated software modules, and various services, such as our consulting, customer support, technical support, and data management services. Collectively, these are referred to as our "Services." This Notice also explains your choices about how we use your information and outlines your rights under applicable privacy laws. Our privacy practices comply with the laws of the jurisdictions where we operate, including region-specific terms as needed. For California residents, please review our California Privacy Choices page here.

Notice Regarding Processing of Personal Data:
Software Discount USA LLC provides its services under a contract with its customers. When we process personal data under an agreement with any customer, the customer controls the information processed. Please contact your account administrator for details about the personal information they control.

Changes to this Notice

Our team may update this privacy notice from time to time. Changes will be posted on this page, and encourage you to review it regularly to stay informed. If changes significantly affect your privacy rights, we will take reasonable measures to notify you. If you disagree with the changes, please stop using the Site and Services.

Scope of this Notice

This Notice does not apply to:

  • Third-Party Sites: Third-Party Sites: Our Site may contain links to websites, apps, videos (embedded or directly linked), or other content operated by third parties. These third-party sites have their privacy policies, and we aren't responsible for their practices. We encourage you to read the privacy disclosure of any linked site to understand how they process your information.
  • Non-Personal Information: Information that can't be linked to an identifiable individual. Our team may process this data for any legitimate business purpose.
  • Workforce Members and Job Applicants: Our management of personal information for current or former employees and job applicants is not covered by this notice.

Collection of Your Personal Information

Information You Give Us

We collect the information you provide through our site and services, including:

  • Personal Details: First and last name, email address, phone number, mailing and billing address, employer or group information, and other contact detail.
  • Government Identifiers: Driver's license, passport, or other government ID information, and country of citizenship.
  • Payment Information: Billing and payment details are collected when you register for paid services. For example, we may ask for the name and contact information of a billing representative. Payment card details are collected through secure payment processing services.
  • Survey Data: If you participate in a survey or other research, we may collect your responses, feedback, or comments, as well as personal information.
  • Contests, Sweepstakes, and Prize Drawings Data: Personal information, feedback, or comments are provided when you participate in contests, sweepstakes, or prize drawings.
  • Messages and Email Data: Information about you when you send, receive, open, read or otherwise engage with messages, emails, or other communications relating to our Services, including whether you opened these communications.
  • Social Media Content: Interaction with our social media pages and the content you post. This may include your social media handle, account ID, publicly available photos, and other data you make public on social media.
  • Other Personal Information: Any other personal information you provide will be collected and used for the purposes for which you provided it or for other consistent purposes.
  • Inferences: We may infer personal information about you based on information you provide or information we collect.

Information We Collect Automatically

We and our third-party partners use cookies, web beacons, clear GIFs, pixels, Internet tags, and similar tracking technologies to collect information when you interact with our websites and email communications. These tracking technologies help us customize and maintain the security of our websites and your account, save your preferences, fix errors, and ensure consistent service of our websites and mobile apps.

We allow third parties to use tracking technology on our Website for analytics and advertising, including managing and displaying ads, tailoring ads to your interests, and providing metrics on ad effectiveness. These third parties use their technologies to provide advertisements about products and services tailored to your interests that may appear on our Website or other websites.

The information collected using these technologies includes:

  • Device and Browser Identifiers: An assigned user ID, IP address, or similar identifier used to identify your device. This includes when you connect a device to WiFi or other internet-enabled services on our properties.
  • Location Information: A general estimate of your location (not based on GPS) and precise location if enabled through your device settings.
  • Browsing and Search History: Content viewed and searches made on our site(s).
  • Website Log and Usage Data: Pages viewed, services and features used or interacted with, browser type, and details about any links or communications.
  • Advertising Metrics: Information about ads viewed on our website.
  • Chat Modules: Personal information is collected through our interactive chat module. By using the chat box, you consent to our collection and use of this data for chat functionality purposes.

Information We Collect From Other Sources

Receive personal information from third parties, including:

  • Other Users of Our Services: Other users may confer information about you when they submit content through the Services. For example, an administrator may bestow your contact information when designating you as a billing or technical contact on your company's account.
  • Linked Services: Information about you when you or your administrator integrate third-party services with our Services. This may include accessing, displaying, and storing information from Microsoft or other services.
  • Business Service Providers: Entities with whom we have a relationship to provide business operations services and support. This includes IT operations providers (cloud computing, Internet services, data backup, and security), operations providers (payment processors, security vendors, business software, banks, and facility management), marketing and advertising providers, and publicly available sources (public databases, marketing partners, event sponsors.

Use of Your Personal Information

We use individuals personal information for a variety of purposes depending on how they interact with our Services, including:

  • Providing Our Services: Providing related customer support, communications, and security.
  • Customer Service: Maintaining and servicing products and accounts, bestowing training, and performing similar activities.
  • Processing Transactions: Fulfilling orders, verifying customer information, processing payments, confirming eligibility for promotional benefits, and performing similar activities.
  • Research and Development: Customizing and improving our Services based on feedback, usage trends, and other data. Includes testing and analyzing new features.
  • Policy Enforcement: Enforcing Terms of Service, acceptable use policies, anti-spam policies, and other policies.
  • Advertising & Marketing: Sending advertising and marketing materials via physical and electronic mail, conducting marketing research and data analysis.
  • Contextual and Behavioral Targeting: Customizing the ads we show based on interactions with our website or applications using tracking technologies.
  • Counting Ad Impressions & Website Interactions: Auditing interactions with our websites, counting ad impressions, and verifying ad status and quality.
  • Fraud Prevention: Detecting security incidents, conservancy against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible.
  • Public Health and Safety: Ensuring the health and safety of our guests, workforce members, and the general public.
  • Defending Against Claims & Litigation: Responding to potential or actual claims and lawsuits.
  • With your consent: Using information for specific purposes not listed above.

Data Retention

Our team retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The retention period is determined based on the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes of processing, and the legal requirements. You can request the deletion of your information, and we may anonymize personal information for research or statistical purposes, using it indefinitely without further notice.

Data Security

We maintain appropriate security procedures and practices to protect your personal information from unauthorized access, destruction, use, modification, or disclosure. However, no security measure is perfect, so we cannot guarantee absolute security. If you feel that your interactions with us are no longer secure, please notify us immediately using the contact information below.

International Data Transfers

We operate in the United States and may transfer your personal information to the U.S. or other countries for processing. The laws in these countries may differ from the laws in your country. We ensure that our service providers adhere to privacy and security standards consistent with applicable privacy laws.

Your Privacy Preferences

You can control the collection and use of your personal information for certain processing activities:

  • Adjusting Communication Preferences:
    • Emails: You can opt out of marketing or newsletter emails by clicking the “unsubscribe” link in the email or by contacting us at support@softwarediscountusa.com. You cannot opt ​​out of transactional or similar emails regarding your account, purchases, or legal or contractual updates.
    • Text Messages: Opt out of automated text notifications by replying “STOP” or using the keywords provided. You may still receive security-related messages.
    • Cookies: Opt out of cookies through browser settings. Each browser is different, so check your browser instructions. Opting out may make using the online services inconvenient.
    • Google Analytics: Learn about Google’s practices and opt out using the GA opt-out browser add-on.
    • Facebook: Adjust Facebook’s privacy settings to restrict cookie use.

Your Privacy Rights - For California and Virginia Residents

Privacy rights for California and Virginia residents include:

  • Access: The right to know what personal information an entity has collected about you and obtain a copy of it.
  • Deletion: The right to request deletion of personal information collected from you.
  • Restriction: The right to request that an entity restrict how it uses certain personal information. In California, this right is referred to as the right to limit the use of sensitive information.
  • Correction: The right to request correction of inaccurate personal information held by an entity.
  • Opt-Out of the Sale of Your Personal Information and Targeted Ads: The right to opt-out of the sale of your personal information to third parties and the right to opt-out of the use of personal information for targeted advertising.
  • Opt-out of Profiling: The right to opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects regarding you.

Exercising Your Privacy Rights

You may request to exercise your right to access, delete, restrict, and correct your data at any time by emailing us at support@softwarediscountusa.com or submitting a request through our Contact US form. To request to opt out of the sale or sharing of your personal information for targeted advertising, email us at support@softwarediscountusa.com. We will respond to your request within 45 days of our successful receipt of your request. If we need more time to process and respond to requests, will notify you of that fact along with the reason for the delay. If we decline to take action concerning your request, we will notify you of our decision and the reason for it.

Opting Out of Sale, Sharing, and Targeted Advertising

To request to opt out of the sale and/or sharing of personal information, email us at support@softwarediscountusa.com.

Children's Privacy

Our Services aren't intended for individuals under the age of 16. We do not knowingly collect or process personal information from individuals under the age of 16. If we learn that we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe a child under the age of 16 has provided us with their personal information, please contact us at support@softwarediscountusa.com.

Contact Us

If you have any questions or comments about this notice or complaints and our privacy practices, please contact us: