Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: July 12, 2024

This Privacy Notice ("Notice") applies to information we collect about you when you use our website at www.softwarediscountusa.com (the "Site"), our products, including our customer platform ("Platform") and integrated software modules, and various services, such as our consulting, customer support, technical support, and data management services. Collectively, these are referred to as our "Services." This Notice also explains your choices about how we use your information and outlines your rights under applicable privacy laws. Our privacy practices comply with the laws of the jurisdictions where we operate, including region-specific terms as needed. For California residents, please review our California Privacy Choices page here.

Notice Regarding Processing of Personal Data

Software Discount USA LLC provides its services under a contract with its customers. When we process personal data under an agreement with any customer, the customer controls the information processed. Please contact your account administrator for details about the personal information they control.

Changes to this Notice

Our team may update this privacy notice from time to time. Changes will be posted on this page, and we encourage you to review it regularly to stay informed. If changes significantly affect your privacy rights, we will take reasonable measures to notify you. If you disagree with the changes, please stop using the Site and Services.

Scope of this Notice

  • Third-Party Sites: Our Site may contain links to websites, apps, videos (embedded or directly linked), or other content operated by third parties. These third-party sites have their own privacy policies, and we aren't responsible for their practices. We encourage you to read the privacy disclosure of any linked site to understand how they process your information.
  • Non-Personal Information: Information that can't be linked to an identifiable individual. Our team may process this data for any legitimate business purpose.
  • Workforce Members and Job Applicants: Our management of personal information for current or former employees and job applicants is not covered by this notice.

Collection of Your Personal Information

Information You Give Us

We collect the information you provide through our Site and Services, including:

  • Personal Details: First and last name, email address, phone number, mailing and billing address, employer or group information, and other contact details.
  • Government Identifiers: Driver's license, passport, or other government ID information, and country of citizenship.
  • Payment Information: Billing and payment details are collected when you register for paid services. For example, we may ask for the name and contact information of a billing representative. Payment card details are collected through secure payment processing services.
  • Survey Data: If you participate in a survey or other research, we may collect your responses, feedback, or comments, as well as personal information.
  • Contests, Sweepstakes, and Prize Drawings Data: Personal information, feedback, or comments provided when you participate in contests, sweepstakes, or prize drawings.
  • Messages and Email Data: Information about you when you send, receive, open, read, or otherwise engage with messages, emails, or other communications relating to our Services, including whether you opened these communications.

Purpose of Data Collection

We use the information collected for purposes such as:

  • Providing and managing our Services: To fulfill orders, provide customer support, and manage accounts.
  • Processing transactions and billing: To complete purchases and billing.
  • Improving customer support and user experience: To enhance our services, develop new products, and improve the user experience.
  • Marketing and analytics: To send promotional communications (where permitted by law) and analyze Site usage to improve our offerings.
  • Legal compliance: To comply with legal obligations and protect our rights.

SMS Opt-In Policy

We collect and use SMS opt-ins and phone numbers solely for providing updates, transactional messages, and essential communications. The SMS opt-in or phone numbers collected for the purpose of SMS are not shared or sold under any circumstances.

Data Security Measures

We take data security seriously and implement various technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. These include:

  • Encryption: Encrypting sensitive data during transmission and storage.
  • Access Control: Limiting access to personal data to authorized personnel only.
  • Regular Security Audits: Conducting regular audits to assess our security practices.

Data Sharing

We may share your information with third parties in the following circumstances:

  • Service Providers: We may engage third-party service providers to perform functions such as payment processing, data analysis, email delivery, hosting, and customer service. These third parties are authorized to use your personal data only as necessary to provide these services.
  • Legal Compliance and Protection: We may disclose personal information when we believe it is necessary to comply with applicable laws, regulations, or legal processes, or to protect our rights, privacy, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, financing, or asset sale, we may share personal information with the acquiring company.

User Rights

You have the following rights regarding your personal data:

  • Access: You may request access to your personal information and obtain information about how it is processed.
  • Correction: You can request that we correct or update your personal information if it is inaccurate or incomplete.
  • Deletion: You have the right to request the deletion of your personal data under certain conditions.
  • Restriction of Processing: You can ask us to restrict the processing of your data in certain situations.
  • Data Portability: You may request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at support@softwarediscountusa.com.

Contact Information

For inquiries, concerns, or questions regarding this Privacy Notice, please contact us at:

Additional Information

  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect and store information about your browsing behavior. For more information, see our Cookie Policy.
  • Compliance with Regulatory Requirements: We comply with privacy laws applicable to the jurisdictions where we operate, including GDPR and CCPA, as applicable.