Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: July 12, 2024

This Privacy Notice ("Notice") applies to information we collect about you when you use our website at www.softwarediscountusa.com (the "Site"), our products, including our customer platform ("Platform") and integrated software modules, and various services, such as our consulting, customer support, technical support, and data management services. Collectively, these are referred to as our "Services." This Notice also explains your choices about how we use your information and outlines your rights under applicable privacy laws. Our privacy practices comply with the laws of the jurisdictions where we operate, including region-specific terms as needed. For California residents, please review our California Privacy Choices page here.

Notice Regarding Processing of Personal Data

Software Discount USA LLC provides its services under a contract with its customers. When we process personal data under an agreement with any customer, the customer controls the information processed. Please contact your account administrator for details about the personal information they control.

Changes to this Notice

Our team may update this privacy notice from time to time. Changes will be posted on this page, and we encourage you to review it regularly to stay informed. If changes significantly affect your privacy rights, we will take reasonable measures to notify you. If you disagree with the changes, please stop using the Site and Services.

Scope of this Notice

  • Third-Party Sites: Our Site may contain links to websites, apps, videos (embedded or directly linked), or other content operated by third parties. These third-party sites have their own privacy policies, and we aren't responsible for their practices. We encourage you to read the privacy disclosure of any linked site to understand how they process your information.
  • Non-Personal Information: Information that can't be linked to an identifiable individual. Our team may process this data for any legitimate business purpose.
  • Workforce Members and Job Applicants: Our management of personal information for current or former employees and job applicants is not covered by this notice.

Collection of Your Personal Information

Information You Give Us

We collect the information you provide through our Site and Services, including:

  • Personal Details: First and last name, email address, phone number, mailing and billing address, employer or group information, and other contact details.
  • Government Identifiers: Driver's license, passport, or other government ID information, and country of citizenship.
  • Payment Information: Billing and payment details are collected when you register for paid services. For example, we may ask for the name and contact information of a billing representative. Payment card details are collected through secure payment processing services.
  • Survey Data: If you participate in a survey or other research, we may collect your responses, feedback, or comments, as well as personal information.
  • Contests, Sweepstakes, and Prize Drawings Data: Personal information, feedback, or comments provided when you participate in contests, sweepstakes, or prize drawings.
  • Messages and Email Data: Information about you when you send, receive, open, read, or otherwise engage with messages, emails, or other communications relating to our Services, including whether you opened these communications.

Purpose of Data Collection

We use the information collected for purposes such as:

  • Providing and managing our Services: To fulfill orders, provide customer support, and manage accounts.
  • Processing transactions and billing: To complete purchases and billing.
  • Improving customer support and user experience: To enhance our services, develop new products, and improve the user experience.
  • Marketing and analytics: To send promotional communications (where permitted by law) and analyze Site usage to improve our offerings.
  • Legal compliance: To comply with legal obligations and protect our rights.

SMS Opt-In Policy

We collect SMS opt-ins to provide important updates, transactional messages, and essential communications. The SMS opt-in or phone numbers collected for the purpose of SMS are not shared or sold under any circumstances.

Consent for SMS Communication

By providing your phone number and opting in, you consent to receive SMS messages from Software Discount USA LLC, including but not limited to:

  • Order updates
  • Shipping notifications
  • Service reminders
  • Promotional offers and discounts
  • Customer support communications

Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to [X] SMS messages per week related to order updates, promotions, or customer service.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your mobile carrier's pricing plan. These charges may vary for domestic and international messages. Software Discount USA LLC is not responsible for any charges incurred for receiving or sending SMS messages.

Opt-In Methods

You may opt-in to receive SMS messages from Software Discount USA LLC in the following ways:

  • Verbally, during a conversation with our team.
  • By submitting an online form on our website.
  • By filling out a paper form at an event or in-store.

Opt-Out Method

You can opt-out of receiving SMS messages at any time by using the following methods:

  • Reply "STOP" to any SMS message to unsubscribe immediately.
  • Alternatively, contact us directly at support@softwarediscountusa.com to request removal from our messaging list.

Help & Support

If you experience any issues with our SMS messaging service:

Data Security Measures

  • Encryption: Encrypting sensitive data during transmission and storage.
  • Access Control: Limiting access to personal data to authorized personnel only.
  • Regular Security Audits: Conducting regular audits to assess our security practices.

Contact Information